Introduction:
Manyumba.net is committed to providing a platform that empowers property seekers to make informed decisions and find their ideal home with ease. To achieve this, we rely on the partnership of agents and landlords who share our dedication to excellence and customer satisfaction. By listing your properties on Manyumba.net, you agree to uphold the following principles:
Customer-Focused:
- Prioritize the needs and interests of potential tenants and buyers.
- Respond promptly and professionally to all inquiries.
- Provide accurate and up-to-date information about your properties.
- Strive to create a positive and seamless experience for all users.
Uphold Integrity:
- Conduct business with honesty and transparency.
- Avoid any misleading or deceptive practices.
- Respect the privacy and confidentiality of all users.
- Adhere to all applicable laws and regulations.
Ensure Accuracy:
- Maintain accurate and up-to-date listings on the platform.
- Promptly update any changes in property availability or details.
- Provide clear and comprehensive descriptions of your properties.
- Use high-quality photos and videos to showcase your properties.
Respect:
- Treat all users with courtesy and respect.
- Avoid any discriminatory or harassing behaviour.
- Foster a welcoming and inclusive environment for all.
Sincerity:
- Be genuine and authentic in your interactions.
- Avoid any exaggerations or misrepresentations.
- Build trust and credibility with users.
Transparency:
- Be upfront and honest about all fees and charges.
- Disclose any potential conflicts of interest.
- Provide clear and concise communication.
Financial Responsibility:
- Any invoices issued to agents/landlords for services rendered by Manyumba.net should be paid within the agreed-upon terms, if applicable.
Disclaimer:
Manyumba.net is not responsible for the properties listed on our platform. Agents and landlords are solely responsible for ensuring the accuracy and completeness of their listings.
Consequences of Non-Compliance:
Failure to uphold these principles or any complaints of abuse or misconduct will result in the removal of your listings and potential barring from the Manyumba.net platform. We reserve the right to investigate any reported violations and take appropriate action.
By partnering with Manyumba.net, you agree to these terms and conditions and commit to maintaining the highest standards of professionalism and customer service. Together, we can create a thriving and trusted property marketplace in Zambia.
Please note: These terms and conditions are subject to change. Please refer to the Manyumba.net website for the most up-to-date version.
Manyumba Properties Ltd.